About countries Poetic allows you to create and manage information about the countries needed to support your instance of Poetic. For example, if the publisher’s business is restricted to Europe, you may want to disable countries that are not in Europe. Countries may be made up of provinces. You can also use the country maintenance […]
Adding and editing contracts
About contracts A contract is essentially a specific instance of a program that establishes a relationship between the publisher and a customer. All contracts are created under a specific program. Depending on how Poetic is configured, contracts may be created automatically. Displaying the List Programs page You add or edit contracts from the List Programs […]
Adding and editing company types
About company types Each company in Poetic is assigned a company type. The company type controls: The information required for the company The information required for users in the company The security roles available for users in the company The default security role for users in the company How to create Poetic logins for users […]
Adding and editing carrier services
About carrier services Carrier services are the shipping companies the publisher uses to ship physical products to customers. Users are prompted to select the carrier service depending on the settings for the order mode. Publishers set available shipping prices by loading a flat file of prices based on carrier service, country, currency, and weight. Customers […]
Configuring a notification template
Filtering the list of notification templates The Filter Notification Templates page initially displays the entire list of templates. On the Administration menu, click Site maintenance. On the Site Maintenance menu, click the Customization tab. On the Customization tab, click Notification templates. To filter the list, provide filter criteria, then click Filter Templates. You can filter […]
Editing or viewing an upgrade job
Editing an upgrade job Depending on the job status, the Edit link displays either: As a link in the first column of the upgrade search results (for new and validated upgrade jobs) As a link in the Options list for the job (for executed upgrade jobs) You cannot edit a job that has scheduled runs. […]