About regions Regions are used in Poetic to organize countries into groups. The current types of regions are: Call Center Used in notification templates. Determines how notifications are CC’ed or BCC’ed to the publisher’s internal mailboxes. Contract Number Generation Used to determine how to generate the contract number based on where the customer is located. […]
Adding and editing regional suppliers for orders
About suppliers Physical items are fulfilled by a supplier. The suppliers for an order are determined by: The fulfillment region associated with the order. Each supplier is assigned to a fulfillment region. The order mode includes a setting for the order party to use to determine the region. The products on the order. Each product […]
Adding and editing programs
About programs Programs are the basis for many of the transactions handled by Poetic. The program determines the rules for establishing contracts, including pricing, maintenance, technical support, and renewals. These rules are enforced during the order entry process. Setting up a program is a highly complex process. Most programs are created during the installation process […]
Adding and editing products
While most products are loaded using a data feed, Poetic allows you to add products to the system manually. You can also edit information about an existing product. Displaying the Search Products page You add and edit products from the Search Products page. To display the page: On the Administration menu, click Products – On […]
Adding and editing product components
About product components Product components are used only for key generation. When generating a key, Poetic sends only the components to the key generator, not the entire product. For example, publishers may have several products that use the same components. A publisher may sell both a C compiler and a C++ compiler. Both compilers may […]
Adding and editing order payment methods
About payment methods Payment methods define the ways customers are allowed to pay for orders and how the payment is processed. The payment method is one of three related settings concerning how customers pay for orders: Payment Type The payment type is the highest level. A payment type has a number of rules and cannot […]