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Poetic Online Help

Page-level help for the Poetic application

  • Admin
  • Basics
  • Downloads
  • License Management
  • Order Management
  • Profile Management
  • Reports

Adding and editing order modes

About order modes Order modes determine the rules governing an order, including: Pricing rules Billing and shipping rules Survey questions Required parties (Sold-to, Dealer, End customer) Notification rules The order mode rules are in addition to specific rules for the product and program/contract. Order modes can be restricted by region and company type. For example, […]

Filed Under: Admin

Editing and localizing list values

About the list value maintenance function The list value maintenance function is used to perform several different tasks. Its primary function is to control the display of the dropdown lists that appear on Poetic pages. It can be used to customize: Default language display text Display (whether to include a value in the list) Localized […]

Filed Under: Admin

Editing and localizing error messages

About error messages Poetic allows you to edit the content of the error messages that display throughout the system. You can change the language, text, and dynamic values of the error message. You can also create versions of the error message in other languages. Within an error message, dynamic values (the numbers in braces) display […]

Filed Under: Admin

Adding and editing available languages

About languages Poetic can be configured to display in multiple languages. Each language that you want Poetic to be available in must be added to the Poetic instance. Each instance has a default language. Users can select a language as their preferred language. Each language is also assigned an alternate language to use if the […]

Filed Under: Admin

Adding and editing available downloads

Adding or selecting a download From the Search Downloads page: To create a new download, click Add download. To edit an existing download, click its Edit link. The General tab of the Download Maintenance page displays. About the Download Maintenance page The Download Maintenance page is made up of the following tabs: General Contains most […]

Filed Under: Admin

Adding and editing currencies

About currencies Poetic allows you to create and edit the currencies that can be used by the countries in which your customers are located. Adding or editing a currency You manage currencies from the List Currencies page. On the Administration menu, click Site maintenance. On the Site Maintenance menu, click the Orders tab. On the […]

Filed Under: Admin

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