You can view Poetic version information from the Administration menu. You can also display the version by clicking Site Version in the footer of any Poetic page. To view the Poetic version information: On the Administration menu, click Site maintenance. On the Site Maintenance menu, click the Configuration tab. On the Configuration tab, click Version. […]
Viewing and downloading Poetic log files
About Poetic log files Log files record Poetic activity. The information in log files can be used to trace activity or troubleshoot problems. Poetic generates several different types of log files for different Poetic functions. Types of Poetic log files include: Application server log Records: Starting and ending of processes Background job start and completion […]
Viewing information about an event
About viewing events The View Event page provides a complete summary of the event parameters and status. Selecting the event to view On the Search Event s page, to display a list of events, enter search criteria, then click Search Events. For more information on searches, see Conducting searches. To display the View Event page […]
Using data and conditional tags in notification templates
About notification template tags Each notification template includes a list of tags that may be inserted into the notification. Tags are used to either insert a specific piece of data or check for a specific condition. When the notification is sent, the tags are replaced by the appropriate data. You can insert tags into either […]
Configuring validation requirements for paid upgrades
About entitlement validation for upgrades The Validation tab displays if the upgrade type is Paid upgrade. For paid upgrades, when users perform an upgrade activation, they must provide proof, in the form of a LAC or LACs, that they have purchased the required upgrade product for the upgrade. For example, to upgrade from Acme DocumentWriter […]
Viewing upgrade job transactions and run results
About the upgrade job transactions Poetic records a transaction against the upgrade job when: The job is created A validation run is completed A production run is completed The job is inactivated The user updates: Activation configuration Order configuration Selection criteria Mapping Notification configuration Validation configuration Run schedule Users can view the list of transactions. […]