About the Machine Summary form The Machine Summary form displays when you click the View Summary link for a machine or registration certificate. The form provides a snapshot of information about the activated items. For machine certificates, the form also includes the activation information. Information on the Machine Summary Activation information For machine certificates, at […]
Maintaining machines and registration certificates
About the Machine Maintenance form The Machine Maintenance form displays when you: Add a machine during an activation process. Click the Edit link for a machine or registration certificate Fields on the Machine Maintenance form Machine name In the Machine name field, type the name of the machine. If you can have the name generated […]
Group Maintenance form
About the Group Maintenance form The Group Maintenance form displays when you choose to add or edit a group during another process, for example when: Managing coordinators Placing orders Creating entitlements Fields on the Group Maintenance form Group identification Contract # Only displays when you create a group from the Search Groups page, if contracts […]
Generating emergency keys
About emergency keys Emergency keys are temporary keys generated for situations such as: Creating evaluation keys for customers Creating keys for demonstrations Creating keys to replace expiring keys until new permanent keys can be generated Overview of the emergency keys process Generating emergency keys combines the entitlement creation and activation processes. The process for generating […]
Using the Renewal Report to manage order-based renewals
About the Renewal Report The Renewal Report provides a snapshot view of a company’s upcoming renewals for which renewal orders have been generated. Depending on how the program is configured, users may be able to: Submit a request to a reseller to be contacted about a renewal order Go to an external order site to […]
Extending contracts
If you have the appropriate security privileges, Poetic allows you to extend the duration of a contract. When the extension process is complete, the new contract end date displays on the contract. Poetic also provides an option to extend the end dates of the entitlements associated with the contract. You can ONLY extend a contract […]