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Poetic Online Help

Page-level help for the Poetic application

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Transferring machines and registration certificates to a different company or group

About the transfer process When companies are merged, all of the machines and registration certificates belonging to the merge from company are transferred automatically to the merge to company. However, it may sometimes be necessary to transfer individual machines and registration certificates to a different company. For example, a company may only have acquired a […]

Filed Under: License Management

Transferring assigned entitlements to a different company or group

About the entitlement transfer process The entitlement transfer is used to change the ownership of entitlements. This may mean: Moving the entitlements to a different group within the current end customer Moving the entitlements to a different end customer During the transfer process, you can also determine: Whether to transfer only the available quantities on […]

Filed Under: License Management

Splitting an entitlement among a company’s groups

About splitting entitlements You can split an entitlement among groups within the same company. When an entitlement is split, the total quantity of the new entitlements, when added together, must be equal to or less than the original quantity of the entitlement. Whatever action is taken on the split entitlement is also done to any […]

Filed Under: License Management

Emailing the certificate information

The View Certificate page toolbar includes an option to email the certificate information. You also can email certificates from the Complete page of the activation process. When you click the send option, the Send Certificate form displays. In the Email address field, type the address(es) to send the certificate information to. Use commas to separate […]

Filed Under: License Management

Selecting the activation machine

About selecting the activation machine For machine activation, after selecting the entitlements to activate, the next step is to select the activation machine. For assigned entitlements (entitlements with an end customer), you can only select the machines associated with the end customer. For unassigned entitlements, you must search for and select a machine that is […]

Filed Under: License Management

Searching for contracts

About the contract search form The Search Contracts form displays when you click the find icon next to a Contract # field. It is used to select a contract to use as a search criterion. Available criteria The contract search allows the following criteria: Company name The name of the contract company. You can either […]

Filed Under: License Management

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