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Poetic Online Help

Page-level help for the Poetic application

  • Admin
  • Basics
  • Downloads
  • License Management
  • Order Management
  • Profile Management
  • Reports

Reports

Renewal Report

Creates a list of renewals whose entitlements are due to expire. Company name To include renewals for a specific company, specify the company name. Either type the name of the company, or click the find icon to search for and select a company. You may also enter partial criteria (for example, type A% to include […]

Filed Under: Reports

Product Price Load Report

Creates a list of product prices. Allows users to check the prices of the products in the Poetic system to verify that the loaded products have the correct prices. Product # To only include the prices for a specific product, specify the product number. Either type the number in the field, or click the find […]

Filed Under: Reports

Product Audit Report

Creates a detailed list of products. Product # To only include a specific product, specify the product number. Either type the number in the field, or click the find icon to search for and select the product. You may also specify partial criteria (for example, type 103% to include all products whose product number begins […]

Filed Under: Reports

Order Status Report

Creates a list of orders sorted by status. Regular report criteria When the report criteria page first displays, the following criteria are immediately available: Company name To run the report for a specific company, specify the company name. Either type the name of the company, or click the find icon to search for and select […]

Filed Under: Reports

OMS Failed Emails Report (Previous 24 Hours)

Generates a list of email notifications that failed to be sent over the previous 24 hours. The report includes the notification recipient, subject, template name, and the text of the actual error.

Filed Under: Reports

Activation Detail Transaction Report

Creates a list of transactions for activated items. Company name To limit the list to items with a specific registered company, either type the company name in the field or click the find icon to search for and select the company. You may also specify partial criteria (for example, type A% to create a list […]

Filed Under: Reports

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