• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar

Poetic Online Help

Page-level help for the Poetic application

  • Admin
  • Basics
  • Downloads
  • License Management
  • Order Management
  • Profile Management
  • Reports

Viewing the status of Poetic application servers

Displaying the Application Server Status form On the Tools menu, to display the list of WebApps and BackApps, click Server status. Information on the form The Application Server Status form contains a list of the Poetic WebApps and BackApps. The list includes: Instance Name The name of the WebApp or BackApp instance. Web Server Node […]

Filed Under: Admin

Adding and editing external URLs for skins

About external URLs If the publisher uses skins to display Poetic within the publisher’s portal, then if you want to have skin-specific links to external URLs, you must maintain a list of those URLs in the Poetic database. Each external URL is associated with a unique combination of skin and language. Displaying the Filter External […]

Filed Under: Admin

Adding and editing a company’s users

Every user in Poetic has a profile. A user profile contains: Contact information and mailing address Login and password information Preferences for receiving information from Poetic To add or edit a user: On the Administration menu, click Companies and users. The Search Companies page displays. To display a list of companies, enter search criteria, then […]

Filed Under: Admin

Adding and editing survey questions

About survey questions Survey questions allow you to request additional information from users when they perform specific functions. The survey question maintenance function allows you to create questions to associate with those functions. Displaying the Search Survey Questions page You manage survey questions from the Search Survey Questions page. To display the page: On the […]

Filed Under: Admin

Adding and editing companies

All users are associated with a company. Each company has a type, based on which the company’s users are allowed to perform specific tasks within Poetic. Displaying the Search Companies page You add and edit companies from the Search Companies page. To display the Search Companies page, on the Administration menu, click Companies and users. […]

Filed Under: Admin

Adding company duplication settings

About company duplication settings The company duplication settings allows you to set similar text as equivalent, preventing the creation of duplicate company records. For example, “Dept” and “Department” are set to be equivalent. ABC Information Systems Dept is being entered as a new company, but ABC Information Systems Department already exists in the system. Because […]

Filed Under: Admin

  • « Go to Previous Page
  • Page 1
  • Interim pages omitted …
  • Page 40
  • Page 41
  • Page 42
  • Page 43
  • Page 44
  • Interim pages omitted …
  • Page 46
  • Go to Next Page »

Primary Sidebar

Help Topic Search

Generic selectors
Exact matches only
Search in title
Search in content
Post Type Selectors

Copyright © 2025 · Log in