About the Company Maintenance form The Company Maintenance form displays when you choose to create or edit a company during another process, for example when: Selecting a coordinator Selecting an entitlement or order party Selecting a registered company during activation The Company Maintenance form allows you to provide the basic company information for the company. […]
Profile Management
Changing your password
Displaying the Password tab You change your password from the Password tab of your User Profile Maintenance page. To display the Password tab: On the Administration menu, click View and edit my user profile. The Overview tab of the User Profile Maintenance page displays. Click the Password tab. Changing your password To change your password, […]
Changing a company’s primary contact
Each company has a primary contact. This person is the default point of contact for the company. To change the primary contact: On the Overview tab of the Company Profile Maintenance page, click Change Primary Contact. The Search Users form displays the company’s active users. You can use the search criteria to narrow the list […]
Authenticating a new user
When a user registers as a new user for an existing company, their record is flagged to indicate that they need to be authenticated. The authentication confirms that the user belongs to the company. Unauthenticated users cannot log into Poetic with a user name and password. They can only log in with a LAC. When […]
Adding users to your company
To add a user to your company: On the Administration menu, click My users. The Search Users page displays. Click Add User. The User Profile Maintenance form displays. Enter the user’s contact information, then click Save.