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Poetic Online Help

Page-level help for the Poetic application

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License Management

Emailing the certificate information

The View Certificate page toolbar includes an option to email the certificate information. You also can email certificates from the Complete page of the activation process. When you click the send option, the Send Certificate form displays. In the Email address field, type the address(es) to send the certificate information to. Use commas to separate […]

Filed Under: License Management

Generating emergency keys

About emergency keys Emergency keys are temporary keys generated for situations such as: Creating evaluation keys for customers Creating keys for demonstrations Creating keys to replace expiring keys until new permanent keys can be generated Overview of the emergency keys process Generating emergency keys combines the entitlement creation and activation processes. The process for generating […]

Filed Under: License Management

Using the Renewal Report to manage order-based renewals

About the Renewal Report The Renewal Report provides a snapshot view of a company’s upcoming renewals for which renewal orders have been generated. Depending on how the program is configured, users may be able to: Submit a request to a reseller to be contacted about a renewal order Go to an external order site to […]

Filed Under: License Management

Creating a request for a renewal quote

From the Renewal Report or a renewal notification, you may be able to send your reseller a request to contact you regarding your renewal orders. This helps expedite the process of obtaining your renewals. The Request Quote button displays for each renewal order. To request a quote for that order: Click the Request Quote button. […]

Filed Under: License Management

Creating entitlements

About creating entitlements Poetic’s entitlement creation function allows you to create multiple entitlements at once. The entitlements can be of different types, based on the product type. All of the generated entitlements have the same parties. As part of the generation process you can set up License Authorization Codes (LACs) for the entitlements. You can […]

Filed Under: License Management

Creating internal entitlements

About internal entitlements You can create an internal entitlement for internal functions, such as training or a demo. This function is only available if the Security CAN_CREATE_INTERNAL_ENT_REQUEST is enabled. Creating an internal entitlement To create an internal entitlement, from the Assets menu, click Internal entitlement request. The Internal Entitlement Request page displays. Product # Required. […]

Filed Under: License Management

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