On the Overview tab of the View Certificate page, each product line block includes a Regenerate missing keys option. You use this option to regenerate missing keys – keys for which there is not a key value. This usually occurs when data is migrated from another system into Poetic If you use this option to […]
License Management
Logging in with a LAC to activate entitlements and manage activated items
What is a LAC? A license authorization code (LAC) identifies one or more entitlements. You can use the LAC to log into Poetic and get direct access to options to: Activate entitlements associated with the LAC View a machine or registration certificate that has activated items for the LAC Rehost from a machine with activated […]
Providing registration information
About registration Registration information indicates the ownership for the activation. Registration information includes: Registered company – For assigned entitlements, this is the same as the end customer. For unassigned entitlements, this is the company assigned to the machine selected as the activation machine. Group – The group to assign. The selected group also is assigned […]
Purchasing renewals immediately
The Renewal Report or a renewal notification may include a button or link to confirm the renewal order immediately and directly rather than working through a reseller. When you click Buy Now , you are redirected to an order placement web site where you can confirm the order items and provide a purchase order or […]
Searching for contracts
About the contract search form The Search Contracts form displays when you click the find icon next to a Contract # field. It is used to select a contract to use as a search criterion. Available criteria The contract search allows the following criteria: Company name The name of the contract company. You can either […]
Selecting the activation machine
About selecting the activation machine For machine activation, after selecting the entitlements to activate, the next step is to select the activation machine. For assigned entitlements (entitlements with an end customer), you can only select the machines associated with the end customer. For unassigned entitlements, you must search for and select a machine that is […]