About increasing the download count Each download can be configured with a maximum number of times that a company can download it. Once that number is reached, users from the company can no longer download the file. There may be cases where the company should be able to download additional times. For example, if a […]
Downloads
Downloading a selected file
From the Downloads page, to download a selected file, click the Download link. If the download is still available, then you are redirected to the appropriate dialog or web site to download the file. If the download has expired, then an error displays.
About downloading files
About downloads Downloads are electronic files provided by the publisher. A download might be: A patch to a current version of software An upgrade to current software A trial version of a program Documentation for a program Some downloads are free to all customers, while others require that you have an entitlement for a product. […]
Finding available downloads for the selected company
About the Search by Download tab On the Downloads page, the Search by Download tab allows you to search for downloads that are available for the company selected at the top of the page. Regular search criteria When the Search by Download tab first displays, the following criteria are available. Download pub ID The identifier […]
Finding available downloads for a machine or registration certificate
About the Search by Machine tab On the Downloads page, the Search by Machine tab allows you to search for downloads that are available for activated items on selected machines or registration certificates that belong to the company selected at the top of the page. Regular search criteria When the Search by Machine tab first […]
Logging in with a LAC to download files
What is a LAC? A license authorization code (LAC) identifies one or more entitlements. You can use the LAC to log into Poetic and get direct access to an option to download files associated with those entitlements. Logging in with a LAC From the Poetic welcome page, to log in with a LAC: Under Log […]