Resetting the cache is required to enable configuration changes to take effect. For individual settings, the page includes an option to reset the cache specifically for that setting. For example, for list values, the Search Lists page includes a reset cache option to make sure any new or edited values for lists are included throughout […]
Admin
Running an upgrade job
About running upgrade jobs When you run the job manually, you can either validate or execute the upgrade. In validation mode, Poetic only emails a report of the anticipated results (number of orders generated, number of affected entitlements or machines). In execution mode, Poetic performs the configured actions for the job: Sends notifications Generates upgrade […]
Searching for downloads to maintain
About the Search Downloads page The Search Downloads page allows you to search for downloads in order to update the download configuration. To display the Search Downloads page: On the Administration menu, click Products. On the Product Configuration menu, click Downloads. Regular download search criteria When the Search Downloads page first displays, the following criteria […]
Searching for list values
About the Filter Values form The Filter Values form displays when you click the find icon or link for items such as: Terms to use in activation rule sets Component vendors Descriptions of downloadable files for products License key annotations, legal disclaimers, and installation instructions The Filter Values form is used instead of a dropdown […]
Searching for products
About the Search Products form The Search Products form displays when you click a find icon or link next to a product field. You use the Search Products form to search for and select a product, for example to: Provide search criteria Select an entitlement or order product Select products for upgrades Selects products that […]
Searching for survey questions
About the Search Survey Questions form The Search Survey Questions form displays when you click the find link next to a survey question field for: Activation rule sets Product activation Order modes You use the form to search for and select a survey question to use for a specific process. Survey question search criteria You […]