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Poetic Online Help

Page-level help for the Poetic application

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Admin

Adding and editing external URLs for skins

About external URLs If the publisher uses skins to display Poetic within the publisher’s portal, then if you want to have skin-specific links to external URLs, you must maintain a list of those URLs in the Poetic database. Each external URL is associated with a unique combination of skin and language. Displaying the Filter External […]

Filed Under: Admin

Viewing the status of Poetic application servers

Displaying the Application Server Status form On the Tools menu, to display the list of WebApps and BackApps, click Server status. Information on the form The Application Server Status form contains a list of the Poetic WebApps and BackApps. The list includes: Instance Name The name of the WebApp or BackApp instance. Web Server Node […]

Filed Under: Admin

Canceling scheduled runs for an upgrade job

You may need to cancel scheduled runs for an upgrade job. For example, you may discover an error in the job configuration before the scheduled run, or may run out of physical products required for the upgrade. To cancel the scheduled runs for a job: On the Search Automated Upgrade Jobs page, click the Options […]

Filed Under: Admin

Changing parties on multiple contracts

The contract party update function allows publishers to change the contract party on many contracts at once. For example, if a publisher changes the reseller on all of their contracts, they can replace that company wherever it occurs. When the contract parties are updated: Coupons, renewals, and contracts are updated automatically. The former contract parties […]

Filed Under: Admin

Configuring validation set requirement expressions

About requirement expressions On the Requirement Maintenance page, you use the expression field to provide the specific rules for the requirement. The requirement format and allowed values for an expression depend on the requirement type. Selecting products to use in requirement expressions For expressions that use product numbers, you can either type the product number […]

Filed Under: Admin

Fields on the Contract Maintenance page

General tab Actions on Contract Disable Contract To disable the contract and any entitlements created based on this contract, click the Disable Contract button. Extend Contract To change the expiration date for a contract, click the Extend Contract button. Contract Header Program Not editable. Displays the name of the program the contract was created under. […]

Filed Under: Admin

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