Admin

About exporting products Poetic allows you to export product configuration to an XML file. You can then: Import the products into another Poetic instance. For example, after testing and adjusting new product configurations on a test instance, you can import them into the production instance. NOTE: The product custom properties must be configured in exactly […]

Before running an upgrade job on a production system, you may want to configure and test it on a test instance. After the testing is complete, you can then move the job on the production instance. To support this, Poetic allows you to export an automated upgrade job from one instance and import it into […]

About the File Share The File Share is a collection of directories for exporting information from and loading information into Poetic. The file download function allows you to search for exported or uploaded files in a specific File Share directory. You can then download those files. For example, if you export products to the File […]

About uploading files Poetic supports several flat files for importing data into the Poetic database. These files may be created manually, generated from an external system, or exported from another Poetic instance. For the files to be loaded, they must be posted to a directory on the File Share. There is a different directory for […]

About making jobs inactive To prevent a job from being run at all, you can make the job inactive. For example, you may want to inactivate a job when the associated upgrade offer is no longer valid. When you make a job inactive, any scheduled runs are canceled. You also have the option to remove […]

About custom reports Poetic allows you to set up your own custom reports in addition to the reports Poetic provides. Poetic’s custom reports use the Jasper reporting tool. The reports are added to the list of Poetic reports on the Reports menu. When you create the report, Poetic, creates a security setting for you to […]