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Poetic Online Help

Page-level help for the Poetic application

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Admin

Fields on the Product Maintenance page – Software ID Tags

Software Identification tags are stored on the computers on which the software is installed. The standard allows for operating system vendors to specify where software identification tags are located.If the platform provider doesn’t specify a location, software identification tags are stored in commonly known shared locations such as: <root>/Library/Application Support/on Apple Macintosh OS X Leopard […]

Filed Under: Admin

Viewing information about an EA contract

Selecting the EA contract to view To view general information about an EA contract: On the Administration menu, click EA Contracts. The EA Search Contracts page displays. To display a list of EA contracts, specify contract search criteria, then click the Search Contracts button. See Conducting searches for more information about searches. Click the View […]

Filed Under: Admin

Viewing information about an event

About viewing events The View Event page provides a complete summary of the event parameters and status. Selecting the event to view On the Search Event s page, to display a list of events, enter search criteria, then click Search Events. For more information on searches, see Conducting searches. To display the View Event page […]

Filed Under: Admin

Viewing and downloading Poetic log files

About Poetic log files Log files record Poetic activity. The information in log files can be used to trace activity or troubleshoot problems. Poetic generates several different types of log files for different Poetic functions. Types of Poetic log files include: Application server log Records: Starting and ending of processes Background job start and completion […]

Filed Under: Admin

Viewing Poetic version information

You can view Poetic version information from the Administration menu. You can also display the version by clicking Site Version in the footer of any Poetic page. To view the Poetic version information: On the Administration menu, click Site maintenance. On the Site Maintenance menu, click the Configuration tab. On the Configuration tab, click Version. […]

Filed Under: Admin

Viewing server configuration information

Poetic allows you to view information about the Poetic configuration to help you troubleshoot configuration problems with Poetic. To view the server configuration for either Application Server ( PoeticAppServer.properties ) or Poetic Web Server ( web.xml ) properties: On the Administration menu, click Site maintenance. On the Site Maintenance menu, click the Configuration tab. On […]

Filed Under: Admin

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