You may sometimes need to cancel a renewal request if you no longer need the subscription. When you cancel a renewal request, the renewal status on the relevant entitlements is reset to reflect that they are no longer included in the request.
To cancel a renewal request:
- On the Renewal Dashboard , on the Renewal Requests tab, click the Options link for the request you want to cancel.
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In the Options list, click Cancel Renewal Request. The Cancel Renewal page displays.
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After verifying the request information, click Finish.
The complete page for the renewal cancellation displays.