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Poetic Online Help

Page-level help for the Poetic application

  • Admin
  • Basics
  • Downloads
  • License Management
  • Order Management
  • Profile Management
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Authorizing a renewal request

When the processing for a renewal request is complete, the renewal request must be authorized in order to implement the required changes to the associated entitlements and certificates.

To authorize a renewal request:

  1. On the Renewal Dashboard , on the Renewal Requests tab, click the Options link for the renewal request you want to authorize.
  • In the Options list, click Authorize Renewal Request. If any changes have occurred to the request items that prevent the authorization from occurring, for example an entitlement has been split or transferred, an error message displays. The request must be edited and resubmitted before it can be authorized.

If there are no problems with the authorization, the Authorize Renewal page displays.

  • The Authorize Renewal page summarizes the request.

You can also provide notes concerning the authorization.

  • If the information is correct, click Finish. The complete page for the renewal authorization displays.

Filed Under: License Management

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