• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar

Poetic Online Help

Page-level help for the Poetic application

  • Admin
  • Basics
  • Downloads
  • License Management
  • Order Management
  • Profile Management
  • Reports

About managing downloads

What is a download?

A download is an electronic file that is made available to customers.

A download might be:

  • A software patch
  • An upgrade
  • A trial version of software
  • Documentation

Poetic users get access to available downloads from the Downloads page. See About downloading files for details.

Attributes of a download

For each download, you can configure:

  • Short and long descriptions. The long description is a text file loaded to the Poetic File Share.
  • When the download becomes available
  • Whether the download requires the user to have an entitlement.
  • The products the download is associated with.

Displaying the Search Downloads page

You manage the available downloads from the Search Downloads page. To display the Search Downloads page:

  1. On the Administration menu, click Products.
  • On the Product Configuration menu, click Downloads.

From the Search Downloads page, you can:

  • Search for downloads to maintain

  • Create and edit downloads

  • Export the download search results to a file

Filed Under: Admin

Primary Sidebar

Help Topic Search

Generic selectors
Exact matches only
Search in title
Search in content
Post Type Selectors

Copyright © 2025 ยท Log in