Selecting the contract to view To view general information about a contract: On the Asset menu, click Contracts. The Search Contracts page displays. To display a list of contracts, specify contract search criteria, then click the Search Contracts button. If you belong to an end customer, the list of contracts for your company displays automatically. […]
Purchasing renewals immediately from the Renewal Dashboard
On the Renewal Dashboard , you may have the option to purchase renewals directly from the Shopping Cart or an e-commerce web site. If the option is available, then a Renew Now button displays: Next to the Request Renewal button on the Current Subscriptions or Dropped Subscriptions tab On the Renewal Requests tab To use […]
Viewing information about an EA contract
Selecting the EA contract to view To view general information about an EA contract: On the Administration menu, click EA Contracts. The EA Search Contracts page displays. To display a list of EA contracts, specify contract search criteria, then click the Search Contracts button. See Conducting searches for more information about searches. Click the View […]
Fields on the Product Maintenance page – Software ID Tags
Software Identification tags are stored on the computers on which the software is installed. The standard allows for operating system vendors to specify where software identification tags are located.If the platform provider doesn’t specify a location, software identification tags are stored in commonly known shared locations such as: <root>/Library/Application Support/on Apple Macintosh OS X Leopard […]
SetPoeticEntitlement Processing Report
The SetPoeticEntitlement Processing Report generates a summary of SetPoeticEntitlement processes over a specified period of time. The report can include any alerts raised by the SetPoeticEntitlement process, grouped by the alert subcategory. The report criteria include: From date Required. The start date for the time period to include in the report. To date The end […]
Serial Number Inventory Report
Creates a list of serial number pools in the system. Allows users to verify the number of serial numbers that are available for assignment by Poetic. Pool name To only include a specific pool, type the pool name in the field. You may also specify partial criteria (for example, type A% to include serial number […]